I made an outgoing BTC transaction from Jaxx Liberty, but I have not received it yet. What's happening?

   The Bitcoin blockchain network has dramatically increased in volume in recent years and continues to grow. This congestion unfortunately causes some transactions to fail or not go through.

If you recently made outgoing BTC transactions from Jaxx LIberty and have yet to receive them, please complete the following steps:

1. Check the number of confirmations.. Are there any confirmations? 0 Confirmations? If there are no confirmations yet or the transaction is showing 0 confirmations, check on the blockchain for the status.

To do this, take the transaction ID of the transaction and search it on live.blockcypher.com.

When you search your transaction on live.blockcypher.com, you will see one of the following:

Unconfirmed Transaction

From this information, you can see various details about the transaction.

Mining Fees were low - In a blockchain like Bitcoin that has an increasing amount of volume, it is essential that you make sure mining fees are enough for the miners. This will help ensure they will pick up your transaction.

In Jaxx Liberty, you can accomplish this by making sure you set your BTC mining fee settings (Menu >Settings) to either Average or Pricey fees.

The Confidence rating is low - The confidence of a transaction goes down when a double spend is detected. That means successive transactions are attempted. To avoid this, It is best to wait for your previous outgoing transaction to be confirmed before attempting the same transaction again or conducting a second transaction.

In conclusion: If your transaction is still unconfirmed, make sure that the following statements are true

• You've selected average or pricey mining fees in Jaxx Liberty’s settings
• You did not try to send transactions in succession

Unfortunately, there's nothing you can do when your transaction has been sent to the blockchain, it will either go through or it will not. 

Note: if your transaction disappeared from your Jaxx transaction, that means the transaction failed already. If that occurs, the digital assets should return to the original wallets you sent them from.