You engaged in a Bitcoin transaction but you or the recipient don't see the digital assets yet. What happened?
This article covers the following topics:
- You sent Bitcoin and the recipient has yet to receive the digital assets
- You are supposed to receive Bitcoin but have yet to receive them
You sent Bitcoin and the recipient has yet to receive the digital assets
When you send out BTC from your Bitcoin wallet, you will see a brand new transaction appear in your Transaction History. It should look like the following:
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Note:
For a description of what kind of information is displayed in the transaction history, please see What information is displayed in my transaction history?
The transaction history will give you three pieces of information that are vital to the transaction's status:
- Transaction ID (the most important piece of information)
- Mining Fee amount
- Recipient's public address
Check the status of your transaction on Blockcypher Bitcoin Block Explorer. When you check your transaction on Blockcypher, you will be able to identify the current status of your transaction.
How to obtain your transaction hash (TXID)
If the block explorer shows that the transaction has gone through but the digital assets are not in your wallet, follow the steps in this article to see your correct balance: How Can I Get my Correct Balance?
You are supposed to receive Bitcoin but have yet to receive them
Somebody sent you Bitcoin and you checked the transaction on the block explorer. The amount of confirmations is already at 6+; however, you do not see the updated balance or transaction history in your wallet. Follow this article to find out what to do next: I Sent Digital Assets to Jaxx Liberty But They're Not Appearing