Jaxx Liberty is a multi-cryptocurrency wallet that acts as a gateway to various blockchains, allowing its users swift and simple ways to manage their digital assets stored on those blockchains.
Your digital assets are not in Jaxx Liberty; they are always on their respective blockchain. As a result of this, you can choose to audit your wallet information via public blockchain explorers or manage your digital assets safely within the Jaxx Liberty Wallet (or any other compatible wallet).
Jaxx Liberty is a non-custodial wallet, we do not control or hold your crypto assets. All Jaxx Liberty users have full access to their wallet assets and wallet information like your 12-word backup phrase (e.g., seed, mnemonic) and also your wallet's private keys.
Your Jaxx Liberty wallet security information is saved only on your device; it's not saved on any of our servers. You are the only one who has access to it directly from your Jaxx Liberty wallet or through your 12-word backup phrase.
Your 12-word backup phrase can be used with many other compatible wallets, so even if one day our servers are down or the Jaxx Liberty software isn’t offered anymore, you’ll still have access to your digital assets. Most companies try to design their products to be incompatible with competitors, but we view customer security holistically. What’s important to us is that you, the user, always remain in control.
Disclaimer: Please make sure you do not share your 12-word backup phrase or private keys with anyone, including the Jaxx User Success team (who will never ask for them). If someone gains access to them, they will also be able to manage your digital assets.