Jaxx Liberty is a multi-cryptocurrency wallet that acts as a gateway to various blockchains, allowing its users swift and simple ways to manage their digital assets stored on those blockchains.
Your digital assets are not in Jaxx, they are always on their respective blockchain and as a result of this you can choose to audit your wallet information via public blockchain explorers and could also manage your digital assets safely within the Jaxx Liberty Wallet or any other compatible wallet.
Jaxx is not a bank, we do not control or hold your crypto assets. All Jaxx Liberty users have full access to their wallet assets and wallet information like your Backup Phrase (e.g. seed, mnemonic) and also your wallet's Private Keys.
Your Jaxx Wallet security information is saved only on your device, it's not saved on any of our servers. You are the only one having access to it directly from your Jaxx Liberty wallet or through your 12 word Backup Phrase.
Disclaimer: Please make sure you do not share your private keys with anyone, including Jaxx User Success team, as if someone gains access to them, they will also be able to manage your digital assets.