At Jaxx Liberty, we are committed to giving you full control over your funds and we do not store any sensitive information about your wallet. We cannot view, access, or control your wallet in any way, as all of your wallet’s information is stored locally on your device.
We do not have access to your password, secret 12-word backup phrase, recovery phrase, private keys, or public addresses. All sensitive data is stored locally on your device and is never sent to any servers. Essentially, your Jaxx Liberty wallet is your own personal crypto-bank— you are the only one with the keys to the front door and the combination to the vault.
It is essential that you write down your 12-word backup phrase as soon as you create your wallet, as your digital assets and private keys are tied to it. Your 12-word backup phrase will allow you to restore your Jaxx Liberty wallet and regain access to your digital assets at any time should you lose your phone or device.
In the unlikely event that Jaxx Liberty, as a company, is no longer around, you may also use your 12-word backup phrase to transfer your existing digital assets in Jaxx Liberty to a similar wallet service that utilizes the mnemonic system.