Please do not send ETC to ETH and vice versa, as they are two separate currencies/protocols.
If you have mistakenly sent your ETH to your Jaxx ETC Wallet or the other way around, there is a simple way to recover the funds and place them in the right wallet.
All you need is the Private Key of the address you mistakenly sent the funds to (e.g. if it was a Jaxx address MENU > Tools > Display Private Keys > (I UNDERSTAND) > Display Ethereum (Classic) Keys) and then go to MENU > Tools > Transfer Paper Wallet > and use the walk-through for the coin you sent.
For example:
- If you sent ETH to an ETC address, get the ETC address Private Key and use the Transfer ETH Paper Wallet option to get the ETH in the Jaxx ETH Wallet you initially intended to send it to
- If you sent ETC to a ETH address, get the ETH address Private Key and use the Transfer ETC Paper Wallet option to get the ETC in the Jaxx ETC Wallet you initially intended to send it to
If you need more information on how the Transfer Paper Wallet option works please check out this guide.
Disclaimer: Please make sure you do not share your private keys with anyone, including Jaxx support team, as if someone gains access to them, they will also be able to manage your funds.