Jaxx Liberty is a lightweight wallet and it currently does not support the sending of assets earned from mining because of the complexity in addressing assets from large-scale transactions. If you are or have been receiving mining rewards within any of the assets you track with Jaxx Liberty, you may experience wallet pairing initialisation issues or Transaction Failed errors.
This can happen if you're actively sending mining or faucet rewards, even weekly or monthly ones. It can happen if you've sent mining or faucet rewards to your Jaxx wallet in the past and have stopped. It can even happen if you've sent only one of those transactions to your wallet.
On rare occasions, it may happen if you're a heavy user and have deposited a lot of assets from various exchanges.
What are my options?
First of all, you should redirect your mining rewards out of the Jaxx Liberty wallet.
- If you're getting a Transaction Failed error, try sending a smaller amount. Maybe the information needed to process that transaction is smaller and gets processed by the app.
- Be sure you're running the latest version of the Jaxx Liberty app. You can get links to the latest version from https://jaxx.io/downloads.html. We're constantly working on optimizing the Jaxx Liberty app and the initialization/transaction sending process.
- If all the above fail, you'll need to use a full node wallet, install it on a computer and sync the respective blockchain locally (those types of wallets are generally called qt wallets). Once that is done, you'll need to Import the private keys of the Jaxx Liberty wallet addresses that you have balances on and initiate the transaction from that wallet instead of the Jaxx Liberty wallet.