Initialization problems may occur for various reasons. Here is a list of possible solutions:
SOLUTION 1) Are you using the most recent version of Jaxx Liberty?
This is the most common reason why initialization issues will occur. It is important to be running the most recent release of Jaxx Liberty to ensure functionality, security, performance and the latest features.
Check which version you are running by going to MENU > ABOUT and making sure you are running Version 2.6.5
SOLUTION 2) Have you been sending mining or faucet rewards to your Jaxx Liberty Wallet?
If you have, you'll need to redirect them and import your balances into a full node wallet to transact them. Jaxx Liberty is a light wallet and just like all other light wallets, mining or faucet transactions have too much information for light wallets to handle.
SOLUTION 3) Is the device you’re using behind a strong firewall or using an active VPN?
Please try to disable firewalls and VPNs and try again.
SOLUTION 4) The internet connection is inconsistent or not strong enough.
Ensure you are on a stable internet connection because when wallets are initializing the data flow must be strong and consistent. If possible, try a different internet connection to see if that resolves the issue.
SOLUTION 5) The specific wallet network may be temporarily down.
Please try again at a later time.
SOLUTION 6) I've tried all these and still having issues.
Please ensure you have a copy of your 12-word backup phrase then uninstall Jaxx Liberty and start fresh with a new install. If running a desktop version of Jaxx Liberty, please follow these instructions to do a clean re-install.