If you have a transaction that is still pending, you have the option to either cancel it or speed up the process. Please keep in mind that the buttons for "Speed up" and "Cancel" will only appear after 3 minutes from when the transaction was initiated and that it will incur a gas fee that is higher than your original transaction. Also keep in mind that if you try to speed up or cancel the transaction after it has been confirmed, meaning if you're on the transactions history page for some time and see the options to speed up or cancel, it will not update the page if the transaction confirmed, until you leave that page and come back. Below are the instructions on first, how to speed up and then after, to cancel a pending transactions. Let's get into it
How to speed up your pending transaction:
1. After making an ETH transaction and it's still pending after the 3 minutes, on the home page, go to the Wallets module and select ETH.
2. Then scroll down to the transaction history and you will see the "Speed up" button in blue.
3. Select the blue "Speed up" button.
4. A new screen will popup as shown below. Please read through it and if you agree, select the orange "Next" button button on the bottom right of the page.
5. You will now be taken to the Send to page where everything will be filled out for you. Please DO NOT change any of prefilled fields or will void the speed up process and waste your gas. If you wished to proceed with the speed up transaction, please select the orange "Send" button.
6. Now on the confirmation page please select the orange "Confirm" button if you agree to speed up it up or, "Cancel" if you decide you want do not want to proceed.
7. The success page will now be displayed with the option to copy the transaction ID hash, check the status and to go to the home page. You will then need to wait for your transaction to confirm in order to have the transaction to be sped up.
How to cancel your pending transaction:
1. After making an ETH transaction and it's still pending after the 3 minutes, on the home page, go to the Wallets module and select ETH.
2. Then scroll down to the transaction history and you will see the "Cancel" button in orange.
3. Select the orange "Cancel" button.
4. A new screen will popup as shown below. Please read through it and if you agree, select the orange "Next" button on the bottom right of the page.
5. You will now be taken to the Send to page where everything will be filled out for you. Please DO NOT change any of prefilled fields or will void the speed up process and waste your gas. If you wished to proceed with the speed up transaction, please select the orange "Send" button.
6. Now on the confirmation page please select the orange "Confirm" button if you agree to cancel it up or select "Cancel" if you decide you want do not want to proceed.
7. The success page will now be displayed with the option to copy the transaction ID hash, check the status and to go to the home page. You will then need to wait for your transaction to confirm in order for the transaction to be cancelled.