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Welcome to Jaxx Liberty Support
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  1. Jaxx Liberty Support
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  3. Security and Backup

Security and Backup

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Keeping your funds and wallet intact and safe, forever.

  • Important Notice for EOS Token Holders
  • I forgot my PIN. Can I reset it?
  • How can I get my 12-word Backup Phrase?
  • We're retiring the Jaxx Liberty Firefox Add-on
  • How can I see my wallet's Backup Phrase, and how can I verify that I have an accurate copy?
  • How can I view my private keys?
  • How safe/secure is Jaxx? How can I enhance my security?
  • What is a Backup Phrase? How does it work?
  • Why doesn't the Security PIN show up when I start Jaxx?
  • I lost access to my wallet, and did not write down my Backup Phrase. Can I get my wallet back?
  • How do I reset my Jaxx wallet?